The Culprits of Email Marketing Failures


When EM campaigns fail

Whether you are already involved in an email marketing campaign or you’re simply considering the possibility of launching an email marketing campaign it is important to understand that email marketing (EM) does not always work as effectively as expectations may set forth. This means that sometimes, despite your best efforts, or sometimes in spite of your best efforts, the email marketing campaign you create will either not generate the degree of success you anticipated or may not generate any success at all for a variety of reasons.

Some of these reasons may be a lack of interest from your target audience, failure to properly execute your email marketing strategy, poor planning of your strategy, or poor execution of that strategy. This article will take a look at some situations in which email marketing is not effective, and will offer some suggestions for dealing with these situations.

Let’s consider for a moment the reason that a lack of interest from target audience members can result in a failed email marketing campaign. It is already a known fact that some target audiences have often been the recipients of offers and information in which they have absolutely no interest or use for; this occurs when marketer(s) fail to complete sufficiently adequate research that would otherwise identify those offers, and that content which the particular audience(s) have expressed interest in.

Importance of research

So that having been said it is critically important that before you – as an email marketer – invest time, energy and money into an email marketing campaign, you might find it worthwhile to hire a consultant and task him/her with conducting market research which should provide valuable feedback such as demographics for the target audience and information on the probability of these target audience members being responsive to email marketing. This last piece of information in particular should help the business owner to determine whether or not s/he should pursue email marketing as an advertising option.

In other wordsm, if market research indicates that members of your target audience are not likely to purchase the products or services you offer online, or they don’t even use the Internet to research these products or services, investing in an email marketing campaign is not worthwhile. You may enjoy a small degree of success from this marketing effort but it is not likely significant enough to warrant the time and effort required to achieve this small degree of success.

Another aspect of email marketing which can cause your marketing campaign to result in failure is the inability to properly execute your marketing plan. Attention to such execution of whatever marketing plan you have in place is important because even the best formulated marketing strategy can flounder if you are not able to properly execute the steps required to accomplish the plan’s objective.

Sloppy work spells doom

For example, you may plan to use digital newsletters – or ebooks – as a critical component of your email marketing campaign; but if these digital information products do not appear to be professionally designed and written, or they frequently arrive late and do not offer valuable information, readers are not likely to invest in your products or services based solely on these digital offerings. In each aspect of your email marketing campaign, you should strive to ensure that information you provide to your email recipients is informative, accurate and interesting, if not compelling. This type of copy is more likely to pique the interest of readers.

Finally, poor planning can cause an email marketing campaign to falter. For example, if you were to issue a component of your email marketing campaign hoping to generate a huge interest in your products and receive a great deal of interest, you should be well prepared and have the ability to sell your products. Not having enough stock on hand after you undergo a marketing effort can be a critical mistake because potential customers may lose interest if they have to wait for the products.

Poor planning = less profits

This is just one example of poor planning causing problems; but poor planning can cause a host of different problems including potential customers losing interesting, the creation of confusion regarding your products and services and even potential customers being angered by your email marketing. In any scenario under which poor planning – and/or poor execution of a solid plan – can be identified as the reason for failures of email marketing campaigns, the results will almost always be loss of potential and existing customers which, when translated, is a loss of revenue and profits for your business.

The Write Approach for Email Marketing Content


Via email

Aspects of email marketing include sending advertisements via email to a large subscriber (or opt-in) list; publishing and distributing an e-newsletter; and sending informative emails with a soft-sell approach that encourages recipients to make a purchase or visit your website. Whether you opt to utilize one or all of these email marketing techniques, you will be faced with one specific dilemma; and that is writing the content which will appear in these emails. Writing content is critical because these emails may be the first impression a potential customer will get in order to make a determination about your products and services.

Superior content will provide potential customers with a good first impression which may make them more receptive to the idea of purchasing your products or services; and as such, this article will discuss some of the proven techniques which have been used to ensure that the content you include in your email marketing campaign will reap maximum benefits. Keep in mind that such benefits are not restricted to the purchase of products/services, but could consist of brand recognition, increased “like and trust” for you and your company from your subscribers and maximum credibility among those who like and trust you, as well as the broader market place.

Content sent to subscribers

As for content you send to subscribers, the importance of hiring a professional writer to assist you with your email marketing campaign cannot be stressed enough, if you are unable to create such content yourself due to time restraints, lack of confidence or lack of writing skills. As content is one of the most critical elements to the success of your campaign it is important that you approach the subject with the utmost care and seriousness; because although you may be a decent writer, or you may have a staff member who you think can do a good job creating the content for your email marketing, the quality of the work will likely not be of the same quality as a professional can produce.

On the other hand, if you or your staff member is a professional writer by trade, you can – by all means – proceed to create your own content. Approaching content creation in any less serious or careful manner can be very damaging, especially if your competitors are hiring writers to create their content. Writing content for email campaigns is not the same as writing posts for a personal blog; they are vastly different tasks in the sense that on a personal blog, readers prefer to communicate and subscribe to an individual using his/her own voice; whereas content for email campaigns content for email campaigns directly affect your brand and therefore must be seen by your prospective customers as professionally written, or at least be viewed as favorable and having been written by professionals.

Content considered effective

The content you decide to include in your email marketing efforts is largely a matter of personal preference but there are some methods which have traditionally been more successful than others. The type of content which may be effective often includes informative articles, short useful tips, links to relevant websites, advertising for complementary products and even some subtle forms of advertising which are meant to persuade recipients of the email to either make a purchase or visit your website.

Sending full length insightful articles which are likely to be of interest to the members of an email subscriber list is an excellent idea for your email marketing campaign, as providing such articles is considered a good idea since they will likely contain information which the recipients of your email will appreciate. Additionally, these articles give you the opportunity to include information about your products or services in the copy of the email. This can be a subtle form of advertising when it encourages the recipients to purchase a product or service or visit a website or product page without actually asking the recipient to do so.

Product reviews

Short product reviews can also be very helpful – if not of high value – when you include them in your email marketing campaign. These reviews can help to attract a great deal of attention, especially when the reviews focus on the products you offer, and provide favorable reviews for these products. This type of information can either be subjective in nature or can remain objective by having the writer to simply specify certain features of your products and offering other concrete pieces of information as opposed to opinions of those products.

Advertising is quite often an important part of an email marketing campaign; and such advertising may either be direct or indirect in nature. Direct advertising may include banner ads or other graphical advertisements which encourage website visitors to click through the link and reach either your website or a sponsor’s website. Indirect advertising may apply to content in the copy of featured articles which subtly encourage visitors to make a purchase or visit your website. The indirect marketing in an email marketing campaign is usually supportive of products or services you offer while direct marketing will likely promote products and services offered by sponsors who paid to receive advertising space in the email.

Please note

It is important to note here that recipients of marketing emails are usually well aware that these graphics and other inclusions of such emails are part of an advertisement and many of them will choose to click on these links when they have an interest in the products or services being offered. In fact, some recipients may even click on a link or banner to learn more about the quality of a product/service being advertised, or to learn more about the company behind such a product or service before expressingh an interest in making a purchase. So you never know exactly what might motivate (inspire?) a potential customer to take action; but you do know that if your content is deemed to be unprofessional by that potential customer, s/he won’t click on any link/banner for any reason.